News

Dell tries to solve ‘stinky’ laptop problem

Dell tries to solve ‘stinky’ laptop problem

THIS LAPTOP STINKS: Some Dell owners say their devices smell like a litter box. Photo: Associated Press

NEW YORK (AP) — Ewwwww — you got a Dell. Some owners of Dell laptops say their computers stink. Not because they’re slow or don’t download fast enough — but that they really smell.

They say the Latitude 6430u laptops reek of cat urine — and that the kitty-like funk seems to come from the keyboard or palm rest.

Dell has heard the caterwauling — and has been trying to do something about it.

They had said owners of the Latitude 6430u’s — and no the “u” doesn’t stand for urine — should clean the keyboards with a soft cloth or compressed air. But the smell persisted.

One customer wrote Dell to say he kept scolding his cat because he thought it was using the keyboard as a litter box. Now Dell says the smell is traced to a manufacturing process, which the company has since fixed.

Dell is asking those who have the funky laptops to contact its tech support line to have the palm rest assembly replaced.

Latest Stories

in Music

Ailing Joey Kramer’s son joins Aerosmith on tour

kramer

Kramer's son Jesse who took over his dad's drum seat when the band hit the stage.

in Entertainment

Benedict Cumberbatch to voice tiger in ‘Jungle Book’

benedict

The "Sherlock" star has signed on for Warner Bros.' adaptation of Rudyard Kipling's beloved adventure tale.

in National

Missouri racial unrest mounts; U.S. leaders call for calm

police

Lawmakers are calling for calm and a change in police tactics as the St. Louis suburb continues to be rocked by racially charged clashes.